AMCs, brokers, wealth platforms and distributors

Agents that handle investor calls, from account opening to the annual review

Agents finish account opening and KYC, activate first investments, recover missed SIP instalments, reactivate dormant investors and book advisor reviews. They verify the investor before any holding is discussed and never give investment advice

Listen to a sample call

Security & compliance

Enterprise-grade security for your most sensitive conversations.

Actioneer meets the standards your security, compliance and legal teams hold every vendor to, so AI agents can handle investor conversations with your full confidence.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA
  • GDPR
  • CCPA

Inside your private cloud

Run Actioneer in your own cloud account, alongside your existing model services.

Fully air-gapped

Isolated deployments with no outside connectivity, for your most sensitive lines of business.

Your region, your models

Choose your inference region, provider and model version to meet data-residency needs.

Wealth & capital markets

What agents handle

Agents complete routine account follow-up. Advice and suitability decisions stay with your registered advisors

Account opening and KYC completionInvestors who stall mid-signup get a call to resolve what stopped them and a secure link for the missing document or signature.Account opening pausedCheck missing detailsInvestor accountIdentityAddressSignatureKYC ready for review

Onboarding & activation

Get the account moving

Dormant investor reactivationCalls or messages a dormant investor with their current holdings and recent account changes, and sends a link to restart contributions or book an advisor.Investor gone quietReconnect with contextArrange the next stepFollow-up recorded

Investor relationships

Keep every relationship connected

The investor journey

From conversation to resolution

Priya speaking with her wealth platform about a failed monthly investment debit at home

A failed debit, with a secure path to the next step

Priya’s monthly investment debit failed after she changed banks. The agent records the reason and sends a secure mandate link without changing bank details over the call

  1. 01Confirm Priya’s identity before discussing her account
  2. 02Find the cause of the failed debit
  3. 03Send a secure link and arrange a mandate-status update

Failure reason recorded and secure mandate link sent

Missed SIP instalment

  1. 01Verify
  2. 02Understand
  3. 03Resolve
0:000:47AI-generated demo

Investor service record

Verify investor
  • IdentityAwaiting verification
  • Failure reasonNot captured
  • Mandate updateNot started
  • Next stepNot agreed

Know

Voice fraud in wealth targets the payout account

Actioneer classifies the caller before the agent can act. Changes to the bank mandate, payout account or nominee always need a secure flow outside the call

Verified investor

Identity and registered number checked before any holding or value

Investor’s AI assistant or aggregator

Authorisation checked; documents go to the registered email only

Suspected voice clone

Mandate, mobile and nominee changes refused; audio goes to your fraud team

Pulse

Your rules, checked on each call

Pulse scores 100% of live calls and messages against your rubric. Before deployment, it blocks any new agent version that fails a critical rule in testing

How Pulse works

Missed SIP instalment

Rubric
  1. Investor verified before account details
  2. Assistant and recording disclosed
  3. No investment advice
  4. Bank changes via secure flow only
  5. Failure reason captured
  6. Next debit confirmed

Systems it connects to

Portfolio and
order management

  • Avaloq
  • Temenos Wealth
  • SS&C
  • InvestCloud
  • FIS

Registrars, CRM
and data

  • CAMS
  • KFintech
  • Salesforce FSC

Telephony and
messaging

  • Twilio
  • Genesys
  • Exotel
  • WhatsApp Business Platform

Regulations by region

Security and compliance details
India
  • SEBI Mutual Funds Regulations
  • SEBI KYC (KRA) norms
  • AMFI Code of Conduct for distributors
  • SEBI CSCRF
  • DPDP Act 2023
United States
  • Reg BI
  • FINRA Rule 2210
  • SEC 17a-4 and FINRA 4511 recordkeeping
  • Reg S-P
  • TCPA
Middle East
  • UAE CMA rules (formerly SCA)
  • DFSA Conduct of Business (DIFC)
  • FSRA Conduct of Business (ADGM)
  • Saudi CMA rules
  • UAE PDPL

Common questions

Do agents give investment advice?

No. Agents give facts from your records: holdings, transactions, SIP status and what is pending. They make no recommendations, return claims or suitability calls. When an investor wants advice, the agent books a registered advisor in the same conversation and sends them the brief.

Can a caller change bank details, nominee or contact details by voice?

No. Those changes go through your secure flow, such as the app, a one-time code or a signed form. Payout details can’t be changed by voice, and suspected clones are routed to your fraud team.

How do agents stay within our regulator’s rules?

Disclosures, scripts and contact rules are set per product and region. All conversations are recorded and retained under your record-keeping policy, and Pulse scores each one against your rubric.

Where does investor data live?

In your own cloud account or a fully air-gapped deployment, in the region you choose, with the model provider and version you choose. Agents are trained on your own investor results inside that boundary, and a new version goes live only if it beats the current one on your rubric.

Which languages do agents speak?

More than 20 languages and accents, including Hindi and other major Indian languages, Arabic and English. Agents switch when the investor does, and all languages are scored against the same rubric.

See an agent handle one of your calls

Pick a call you run today, such as a failed SIP debit or a dormant investor. We’ll run it live and show you how Pulse scores it